If you have an issue with a device or product you purchased from Blackstone Labs , need some advice regarding which vape products would be right for you, or if you just need some pointers on how to use a specific product, we're always happy to hear from you. If your issue is urgent, we recommend you either give us a call directly or send us an email. All calls are answered straight away and all emails are replied to within 24 hours on weekdays.
Whether it's finding out about what's new and exclusive, getting a recommendation on the best vape for you, or help tracking your order - our team is ready to go, even if you've never shopped with us before! You can chat to us on the phone, come see us in person, or drop us a line via email, live chat, or even social media.